Tuesday, February 12, 2008

Alexei Folger to Speak at February 2008 Seattle Chapter FMPug Meeting

FOR IMMEDIATE RELEASE

Alexei Folger to Speak at February 2008 Seattle Chapter FMPug Meeting

Woodinville, Washington, 2/12/2008 – We are proud to announce that Alexei Folger, Senior Systems Engineer of FileMaker will be our speaker for the February 2008 Seattle Chapter FMPug Meeting. This session will be an in-depth discussion of the best practices in FileMaker file maintenance and recovery. It will cover the differences between file recovery, the various "Save As" options, compressing and optimizing files; and when to use them. Learn to prepare for the worst and what to do if the unfortunate happens.

The meeting will be held on Monday, February 25, 2008 from 6:30 PM until 8:30 PM. The meeting will be at the Washington Mutual Center, 1301 2nd Avenue, 42nd Floor, Seattle, WA 98101. Be sure to visit www.fmpug.com to register for the meeting (that way you can get past the security desk.)

For the monthly Seattle Chapter FMPug raffle give-away, Alexei Folger & Phil Smith from FileMaker has donated a copy of FileMaker Pro 9 to give-away. Chapter Coordinator, Laura Bowyer of SolutionMakers will provide snacks & coffee for the evening. Washington Mutual has once again donated the beautiful meeting space, the White Oak Room on the 42nd floor at the Washington Mutual Center in Seattle, Washington.

Not a Member Yet? Join Us for Free! For those interested in becoming a member of the Seattle Chapter Pug or just want to find out what the fuss is all about, you are invited to attend a meeting for free. Simply register for the meeting at www.fmpug.com and you are all set to experience the Seattle Chapter FMPug.

Monday, February 4, 2008

Dealing with Disasters By Molly Connolly

Our last FMPug meeting was with Molly Connolly, owner of Thorsen Consulting, a Chicago-based technology consultant. Her background is in management consulting and over the last 10 years she has focused on delivering customized FileMaker Pro database solutions. As a former partner at Soliant Consulting, she managed a team of developers working in a variety of industries including advertising, education, and manufacturing. Molly is currently providing advisory and training services to consulting companies on a variety of issues including client management, training, recruiting and sales.

Being an expert problem solver is important for all businesses and with Molly’s interactive presentation, the group really learned a lot about how we instinctively respond and how we should respond to business disasters! Whether it was dealing with trouble shooting a bug, resolving a change order conflict, or dealing head on with crashing files and deleted data, in addition to your technical skills, the lesson of the day was that you need great communication skills to get the information you need.

You also need to be able to effectively communicate with your users so you can help them to understand the downtime and/or find workarounds while you solve the problem. This interactive session has armed the attendees with problem-solving and communication techniques to address a variety of difficult situations.

Here are a few of the highlights!

1. Learn initial response techniques to determine what issues really are “urgent” and address them effectively.

2. Practice how to ask the right questions in order to pinpoint the problem.

3. Learn communication techniques for high-stress conversations regarding change orders and bugs.

4. Expand your support network and have a team of problem-solvers at your disposal.

We look forward to Seeing all of you on February 25, 2008 when Alexei Folger, Systems Engineer from FileMaker will be speaking along with Phil Smith, Business Account Manager from FileMaker.

To sign up for the meeting visit www.fmpug.com.